Refer a patient

to One Smile Dental

When referring your patients to us, we will provide them with the best possible dental care, we will then return your patient to your care following treatment. Only treatment previously agreed will be carried out and we will provide an estimate of fees before we start any treatment. If we feel other treatments are necessary, this will always be discussed with you in advance.


How to refer

If you are a dentist with a patient you would like to refer for private orthodontic treatment, please follow this link to our secure online referral form.


How we help

At One Smile Dental, we are pleased to accept orthodontic patient referrals from local general dentists and we will always put the needs, wishes and concerns of your patients first. We deliver the highest quality treatment possible ensuring that at all times, you are fully informed about progress and outcomes.

Once we receive your referral, we will then contact the patient directly to make an appointment for consultation, keeping you informed of progress. at every stage.


Child referrals to the NHS

One Smile Dental is happy to give advice about referring a child to an NHS Orthodontic Practice if a general dentist has recommended NHS Orthodontic Treatment.

If you are interested in private treatment for your child, we would be pleased to arrange an initial consultation. Private treatment can often be started sooner than NHS treatment, providing a wider range of orthodontic appliance choices including Invisalign clear aligners. We can also offer patient finance subject to status and acceptance.


Referrals charter

We greatly value the trust and confidence you place in us to provide your patients with the best possible treatment and care. To support this, we have created a Referral Charter.

  • At all times, we will do our utmost to ensure that your patient receives the best specialist dental treatment and care.

  • We promise to treat your patient with respect throughout their journey at One Smile Dental

  • We will respect at all times, the patient’s personal preferences and will never discriminate for age, gender reassignment, marital status, pregnancy, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

  • We will provide you with convenient options to refer patients and do our best to ensure that patient data is always stored safely and securely in accordance with relevant laws and guidelines.

  • We will keep you informed of any other required general treatment throughout your patients’ journey so they can arrange an appointment directly with you.

  • We will not actively solicit the business of any referral patient beyond the scope of the referral work itself. In the rare case that a referral patient requests ongoing dental services from us, we will advise them to discuss the matter with you first and we will contact you to inform you of their request.

  • We will do all we can to help strengthen the professional relationship you have with your patient including highlighting the fact that we work in partnership with you and that you remain fully informed at all times.


Patient journey

We understand you want the best care and treatment for your patient and we believe it is important for both you and your patient to understand the the referral process. We have therefore designed a patient referral journey that we would like to share with you, you can also share this with your patient.

Learn more

Specialist partnerships

In addition to providing state of the art orthodontics for our patients, we are also partnered with specialist in other disciplines in order to achieve the best possible outcome for your patient.

If you are a dental specialist interested in partnering with us, please get in touch.

Contact us

Advice and support

Whether you are a dentist looking to refer or a patient seeking treatment we are happy to discuss any and all questions you may have. Please feel free to ask us anything!

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